Has somebody told you the supposed logo in your email signature is nothing but blank space? Are you unsure the picture in your signature is really loading? Find out here how to fix a Gmail signature image not showing ⤓.
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How to Fix a Gmail Signature Image Not Showing
Let’s check things are working and tackle a few common problems with a signature image in Gmail:
Check in Gmail’s Signature Editor
- Open the Gmail signature editor.
- Check the image appears there.
Time needed: 3 minutes
If you do not see the image or it appears broken:
- Highlight the existing picture in the Gmail signature.
How to highlight: Position the text cursor right behind the picture, then press the leftwards arrow key (←) while holding the Shift key.
- Press Del or Backspace to delete the image.
- Add the picture to your Gmail signature anew.
Their word: Google include information on troubleshooting signature issues in Gmail help.
Test Your Gmail Signature Image
- Create a new email in Gmail.
Gmail keyboard shortcut: With Gmail keyboard shortcuts enabled, you can also press C to start a new email message. - Enter an email address you receive under To.
Try something else than Gmail: You can use your Gmail address, of course. For more comprehensive testing of a Gmail signature image not showing it is better to use at least one alternative service, however — Outlook.com, Yahoo Mail or Zoho Mail, for instance.
In one go: Send the email to more than one of your addresses at the same time and check multiple email services or programs. - Click Send.
- Open the message and check for the signature image showing. Things to notice:
- Does the image display at all?
- Do you see a placeholder in its stead?
- What is the image’s size? Does it show up way out of proportion?
Advanced: Is the message’s HTML source code correct? You can check this right in Gmail, for example.
Signature now picture-perfect?
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How to Fix a Gmail Signature Image Not Showing: Common Problems
It’s Them: Blocked Remote Images
If the picture displays fine for you, chances are the recipient’s email program or service is blocking remote images by default.
With Gmail, you can only insert images into your signature using remote images. To see them, recipients have to allow these images to be downloaded either globally or for you specifically. Otherwise, a Gmail signature image will not show.
It’s Some of Them: Can You Find a Pattern?
If you hear from more than one person that your Gmail signature image is not showing (but it displays fine for others), see if those with display problems do have something in common — an email program or service, for instance.
Possibly, this email program or service has problems showing remote images. Other than changes in that program, there is, alas, not much you can do.
It’s the Protocol: Images Not Served by HTTPS
Gmail and many a recipient’s software will block images served using HTTP instead of HTTPS. Do make sure all images included in Gmail images are accessible through SSL/TLS (their URL starting with https://).
How to Fix a Gmail Signature Image Not Showing: FAQ
What can I do to mitigate the effect of a Gmail signature image not showing?
You cannot guarantee that the image in your Gmail signature will display for recipients. It is best, therefore,
- never to include essential information only in an image.
For example, do not add your email address, website’s URL or contact information to the image in your signature. Include this information as text instead.
If the image in your signature is important for the layout, you can have email programs and services display a descriptive placeholder in the image’s stead:
- Open your signature (including the image) in an HTML editor such as HTMLG.
- Add the width and height of your image to the <img> tag with the
widthandheightattributes. - Optionally, add a text alternative to the image using the
altattribute. This will display inside the placeholder if the image cannot be loaded.
Example: If the code to your image is<img src="https://ladedu.com/uploads/Heinz-Tschabitscher-Logo-216x105.jpg">and the image’s size is 216 x 105 pixels, you could make the following changes to ensure a placeholder image and a description:<img src="https://ladedu.com/uploads/Heinz-Tschabitscher-Logo-216x105.jpg" alt="[Logo]" width="216px" height="105px">
(Tested in desktop browsers; first published January 2019, last updated June 2026)