Can’t access Proton.me and wonder whether it is down for everybody? Find out here how to check if Proton Mail is down and find its system status as well as a history of issues.
First, Eyes Half Shut
Eyes half shut can be most useful in the night.
It takes time for eyesight to adapt to either darkness or the light (though the latter typically happens faster). So, when you turn on the lights at night and keep one eye shut, that eye will remain adept at night vision. It will let you see when you turn the lights back off.
Now, the lights seem to have gone off at Proton? Let’s peek at the one metaphorical eye probably still open for a view of the system’s status:
Is Proton Mail Down? How to Check the Current Proton Mail System Status
Time needed: 2 minutes
To check the Proton Mail system status for known current and past issues when it is down for you:
- Open the Proton Service Status page.
- Expand the Proton Mail section for details.
What you can learn: You will find both scheduled and unforeseen interruptions. Proton lists when the problem was first noticed and roughly how many users are affected as well as a short summary of how the problem may be noticed.
Contact Proton
If you have an acute problem with Proton Mail not listed on its status page, you can report it on the contact form.
Is Proton Mail Down? How to Check the Current System Status: FAQ
Is there an archive of incidents?
Yes.
If you want to know if a problem you experienced in the past had its root at the service or possibly at your end, you can access the
I cannot access the Proton status site; does it have an IP address?
No.
You cannot access the Proton system status page with an IP address (if there is a problem with resolving the domain name, for example).
Is there an alternative way to check the status?
Yes.
If Proton Mail’s own status page is not working, you can check for and report issues using third-party services, including
- Downdetector Proton,
- IsItDownRightNow Proton.me and
- StatusGator for Proton (which collects information from the Proton status page).
(Is Proton Mail down? How to check the current system status first published November 2023, last updated April 2024)